House Rules of Spielbank Berlin

The House Rules of Spielbank Berlin GmbH & Co. KG (hereinafter: “Spielbank”) supplement the following regulations, which are also binding on gaming operations in their currently valid versions: the State Treaty on Gaming, the Casino Act of the State of Berlin, the Gaming Regulations of the Senate Department for the Interior and Sports, the Money Laundering Act, the Gaming Rules of Spielbank Berlin, and any special gaming conditions.

 

A. Access

Admission to the casino is granted to all persons who (i) are at least 18 years of age and have provided valid identification, (ii) have purchased an admission ticket, and (iii) have no grounds for being denied admission to the casino.

The casino is required to identify its guests in order to verify their eligibility to gamble, ensure proper gaming operations, protect against property damage, and prevent and investigate criminal offenses. To this end, the casino collects from guests their first and last names, place of birth, date of birth, nationality, and a residential address or mailing address where the guest can be reached. Verification of this information must generally be based on a valid official identification document that contains a photograph of the holder and satisfies the passport and identification requirements within the country, in particular a domestic passport, national ID card, or passport or ID substitute recognized or approved under immigration law. Driver’s licenses, employee IDs, student IDs, press cards, credit cards, and similar documents are not acceptable as proof of age or identity. The personal data collected in this process must be stored for a period of one year, beginning on the date of recording, and must be deleted thereafter, unless other legal provisions require a longer retention period.

To gain access to the casino, guests are required to purchase an admission ticket. The admission fee for a visit to the casino is 2.00 euros. By entering the gaming rooms, guests agree to abide by the casino’s house rules, gaming regulations, and rules of play. Admission tickets remain the property of the casino and are non-transferable. The loss of an admission ticket must be reported to the casino immediately. There is no entitlement to a replacement. Guests are required to keep their admission tickets with the care expected under the circumstances and are responsible for any misuse of their admission ticket or any resulting damage. The casino is entitled to confiscate an admission ticket at any time without providing a reason. The admission ticket and a valid form of identification must be presented at any time upon request by the casino. Admission tickets are issued for a single visit or as season passes. Season passes are valid for a maximum of one year.

 

B. House rules

1. The casino exercises its right to enforce house rules at its gaming facilities. It is therefore entitled at any time, without providing a reason, to deny individuals entry to or permission to remain in the casino, to issue a ban from the premises, and to request that they leave the casino. This applies in particular to guests who violate the house rules and gaming regulations or disrupt gaming operations. The casino is authorized to process personal data regarding the status of the ban and to store it until one year after the ban has been lifted. Upon expiration of this period, this data must be deleted, unless other legal provisions require a longer retention period.

2. In particular, the casino is entitled to deny access to guests (i) who are subject to a gambling ban, (ii) who are barred from the premises, (iii) with respect to whom the casino is required to exercise enhanced due diligence and who fail to provide information regarding the source of the assets they are using for gambling purposes, (iv) who are intoxicated or under the influence of alcohol, (v) who are carrying weapons of any kind, (vi) who are accompanied by animals, or (vii) who are carrying food or beverages.

3. The house rules of Spielbank Berlin GmbH & Co. KG apply to all areas belonging to the casino. In the event of a violation of a ban from the premises, gaming contracts will not be concluded.

 

Rules of Conduct

1. Casino guests must be considerate of other guests and follow the rules set forth in these house rules.

2. In particular, it is not permitted to (i) exchange money for purposes other than one’s own participation in games, (ii) participate in games while intoxicated or under the influence of alcohol, (iii) harass other guests or offer unsolicited advice, (iv) offer gambling systems, (v) to engage in lending transactions, or (vi) to take photographs, film, or make audio recordings inside the casino outside of any areas explicitly designated for that purpose (selfie areas).

Game operations

1. It is prohibited to use technical devices to influence the game or the game results, or to record the game or the game results using technical aids.

2. Winnings and sums of money (including those stored in a slot machine) that are not claimed by the guest or for which no owner can be identified shall remain with Spielbank Berlin.

3. Amounts of money recorded in Spielbank Berlin’s casino management system and assigned to a guest are also considered unclaimed unless the guest redeems them; in such cases, they also remain with Spielbank Berlin.

4. The casino does not issue winning confirmations.

5. Private transactions of any kind with casino employees are not permitted.

6. Spielbank Berlin will only accept a complaint if it is reported immediately.

7. Spielbank Berlin does not guarantee the accuracy of game patterns, jackpot amounts, or any other information related to gameplay.

8. After the game ends, spectators must leave the venue immediately.

 

Ban on gambling

Participation in the game is prohibited for guests who (i) have not yet reached the age of 18, (ii) use technical devices to influence the game and the game results, (iii) record the game and the game results using technical aids, (iv) act not on their own behalf but on behalf of others and/or conceal the beneficial owner in the process, (v) play simultaneously at the casino and with other providers via a mobile device, (vi) are shareholders of the casino, members of a governing body or the management, or otherwise hold a managerial position there, (vii) are in an employment or similar dependent relationship with the casino, (viii) who own a business affiliated with the casino or are employed there, (ix) who are entrusted with the supervision of the casino, or (x) who live in the same household as the persons listed in (vi) through (ix).

 

Slot Machine

1. The casino provides a guarantee of proper functioning and payout for the slot machines installed on its premises only to the extent of the standard level of care expected in the industry. This also applies to machines that are marked as “out of service” or otherwise indicated as not authorized for gaming operations.

2. Devices that have been tampered with or affected by external factors are considered blocked. Playing on blocked devices is prohibited and does not entitle the player to any winnings. Any winnings that may have already been paid out must be returned to the casino.

3. The casino is entitled at any time to replace gaming machines, gaming systems, and jackpot systems; to suspend them, in whole or in part, from use; or to upgrade them to the latest state of the art.

 

Classic Game

1. Cash chips and color chips are the property of the casino. Chips must always be cashed in before leaving the casino premises. Color chips must always be exchanged for cash chips at the corresponding roulette tables. Only cash chips can be exchanged for cash at the casino cashier’s counters. Color chips must always remain at the corresponding roulette tables. Each roulette table has its own set of color chips.

2. In addition, special chips issued by Spielbank Berlin may be used at any roulette table. When leaving the table, these chips must also be exchanged for cash chips at the roulette table.

3. Bets (call bets/announcements) are valid only if the required amount has been paid and the bet has been repeated loud and clear by the dealer (croupier) who accepted it. Bets that have not been called must also be repeated loud and clear by the inspector (table manager/game supervisor). Exceptions to this rule are bets placed in the racetracks (sequence fields). Bets (call bets/announcements) that are placed late and could not be repeated by the inspector (table manager) do not participate in the game.

 

CCTV

1. The casino is required to conduct visual surveillance by continuously recording and storing video footage of activities in the gaming rooms, at the gaming tables and slot machines, in the cashier’s area, and in the counting rooms. The visual surveillance must, as a general rule, allow for the identification of the individuals involved.

2. The data collected in this process may be recorded and stored solely for the purposes of ensuring the proper operation of gaming activities, accurately recording gross gaming revenue, preventing and investigating criminal offenses, and resolving disputes with guests.

3. The data to be recorded at the gaming tables is stored for a period of three days; in all other cases, it is stored for a period of seven days and then deleted immediately. In individual cases, the casino may order that the data be stored for a longer period if, to the extent that, and for as long as, there are factual indications that a stored record is necessary for the prevention and investigation of criminal offenses.

4. Access to the recorded and stored data may only be granted to (i) the casino and the persons designated by it for this purpose, (ii) the supervisory authorities, and (iii) the law enforcement authorities, insofar as they are authorised to do so under the law applicable to them.

 

Liability Rules

The casino is liable only in cases of wilful misconduct and gross negligence.
No liability is accepted for damage caused to casino guests by third parties.

 

Berlin, 1. November 2024

The Management Board of Spielbank Berlin GmbH & Co. KG

 

Rules of the Berlin Casino

 

1. Approved games; Rules of the game

At Spielbank Berlin, the following games of chance are permitted:

classic games including American Roulette, Baccarat, Blackjack, European Seven Eleven, Wheel of Fortune, Poker, Red Dog, Roulette, Sic Bo and Trente et Quarante, in all their variants, as well as slot machines. Games are played in accordance with internationally accepted rules. Spielbank Berlin may stipulate deviations from these internationally accepted rules. The rules, agreed with the regulatory authority, will be communicated to guests in an appropriate manner. Spielbank Berlin offers variants of classic games and slot machines with reduced maximum stakes and simplified rules.

2. Opening hours

Spielbank Berlin is open daily for table games from 1.00 pm at the earliest until 6.00 am at the latest. Slot machines are available daily from 11.00 am at the earliest until 3.00 am at the latest. Spielbank Berlin may extend its opening hours for special events in agreement with the supervisory authorities. Spielbank Berlin remains closed on Good Friday, Remembrance Day, All Souls’ Day, 24 and 25 December, and on any other days designated by the regulatory authority for special reasons.

3. Gaming ban

The following persons are not permitted to take part in the game:

persons who have not yet reached the age of 18; persons who are shareholders of Spielbank Berlin, members of a governing body or the management, or who otherwise hold a managerial position there; persons who are in an employment or similar dependent relationship with Spielbank Berlin; the owner of a subsidiary of Spielbank Berlin and persons employed there; officials responsible for supervising Spielbank Berlin; persons living in the same household as those mentioned in points 2 to 5; and persons for whom a ban has been recorded in the central exclusion system under Section 8 of the State Treaty on Gaming or in Spielbank Berlin’s exclusion register.

4. Admission tickets

Only holders of admission tickets are permitted to enter the gaming halls. Admission tickets are non-transferable. Admission tickets are issued for a single visit or as season tickets. Season tickets are valid for a maximum of one year. By entering the gaming halls, guests acknowledge that they accept the gaming regulations and rules. Admission tickets are issued only upon presentation of a valid identity card or an equivalent alternative (official photo ID). The admission price for a single visit is 2.00 euros for all four venues.

5. Refusal of entry or residence

Spielbank Berlin is obliged, following an identity check and a cross-check against the relevant exclusion register, to refuse entry to the gaming areas to any persons for whom an exclusion has been recorded in the centralised system pursuant to Section 8 of the State Treaty on Gaming or in Spielbank Berlin’s own exclusion register. Spielbank Berlin is entitled to prohibit guests from entering the casino or remaining on the premises if they breach the casino rules or otherwise disrupt casino operations. Furthermore, by virtue of its right to manage its premises, Spielbank Berlin is authorised to refuse entry to individuals or to ask guests to leave the casino without giving reasons.

6. Bets and chips

Bets must be placed using Spielbank Berlin gaming chips or in cash in a valid domestic currency. Bets are only valid if the stated amount has been paid and the bet is repeated loud and clear by the croupier taking the bet; bets that have not been confirmed must also be repeated loud and clear by the floor manager or gaming supervisor. Each guest is personally responsible for their own stake; this also applies if the guest has a croupier place the chips on their behalf. The minimum and maximum stake amounts for the games are displayed at the gaming tables and on the slot machines. In classic table games, the outcome is determined by the arrangement of the bets at the time of the decision; in slot machine games, it is determined by the winning combination at the time of the decision. Guests who are prohibited from gambling are not entitled to the payment of winnings or a refund of lost stakes. A guest may only claim winnings and stakes retrospectively if they can be clearly attributed to them on the same day of play. The casino may at any time withdraw gaming tokens from play, either in their entirety or by denomination, and replace them with others. Gaming tokens withdrawn from play cease to be valid upon withdrawal. Gaming tokens must be handed in at the cash desk upon leaving Spielbank Berlin. The guest shall bear any losses resulting from failure to comply with this provision.

7. Language

During gaming operations, staff at Spielbank Berlin use the German language. Internationally recognised terms in French are permitted.

8. Supervision

Guests are not permitted to use technical aids of any kind (e.g. calculators, computers). Every guest at Spielbank Berlin is obliged to comply with the instructions of the casino staff and officials from the supervisory authorities, and to present admission tickets and identification documents on request. Any disputes between guests and the staff of Spielbank Berlin regarding the application of the casino regulations and rules of play shall be settled by the casino management or its representatives. Their decision is final.

9. Adoption of the Rules of the Game

These Gaming Regulations have been issued by the Senate Department for the Interior and Sport pursuant to Section 10 of the Act on the Licensing of Public Casinos in Berlin (Casino Act – SpBG) of 8 February 1999 (GVBl. p. 70), as last amended by the Act of 15 December 2007 (GVBl. p. 604, 613). Previous rules of play are no longer valid.

CCTV

Purposes and legal basis of data processing:

Video surveillance at Spielbank Berlin is primarily required by the Berlin Casino Act to monitor cash flows, in accordance with the Money Laundering Act, and to ensure the safety of visitors. The video surveillance systems falling within the scope of the GDPR serve to protect visitors and staff, and in particular to provide preventative protection against burglary and damage to property. In the event of damage, they also serve as aids to investigation and the preservation of evidence, as well as, in accordance with the Berlin Casino Act, for the monitoring of revenue, the proper conduct of gaming operations and the protection of visitors.

Legitimate interests pursued:

It is in our legitimate interest to ensure the smooth running of the venue and the safety of our visitors and staff.

Information regarding your rights as a data subject:

You have the right to obtain from us information about the personal data concerning you (Article 15 of the GDPR). You have the right to request that we rectify any inaccurate or incomplete personal data concerning you (Article 16 of the GDPR). You have the right to request that we erase or restrict the processing of your personal data, provided that one of the grounds and conditions set out in Article 17 or Article 18 of the GDPR applies. You have the right to object to the processing of your data in specific cases, provided there are no legitimate grounds for processing that override your interests (Article 21 of the GDPR). You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data infringes the GDPR (Article 77 of the GDPR). If you have any questions, you can contact the Data Protection Officer, Dr Stephan Gärtner, by email at dpo@thenextstanhope.de.

 

(Operator: Spielbank Berlin GmbH & Co. KG) dated 16 January 2008