FAQ

Frequently Asked Questions

ARRIVAL

 

Where will the WSOP Circuit Events 2016 take place?

In the Casino Spielbank Berlin, Marlene-Dietrich-Platz 1, 10785 Berlin, Germany

 

Can I use a public transport to reach the casino?

  • Yes, there are lot of bus and subway stations near the casino:
  • Overground subway lines S1, S2, S25: Station Potsdamer Platz (www.bahn.de)
  • Underground subway line U2: Station Potsdamer Platz (www.bvg.de)
  • Bus  200 , M48 und M85: Station Varian-Fry-Straße (www.bvg.de)
  • Bus M41: Station Potsdamer Platz / Voßstraße (www.bvg.de)
  • Train RE und RB : Station Potsdamer Platz (www.bahn.de)

 

Do you have parking area near the casino? What are the parking fees?

Underground garage Potsdamer Platz and the parking deck Gleisdreieck from €1 / hour,  for more Information please visit the website www.potsdamerplatz.de/de/anreise-parken/

ACCOMMODATION AND CATERING

 

Which hotels are located near the casino?

Spielbank Berlin does not operate as a hotel, but there are more than 25 hotels within a half-mile of the casino. More Information in Hotel.

 

Do I get special rates for the hotel booking?

There are special rates for players in the hotel "The Mandala". More Information in Hotel.

 

What kind of catering do you have during the WSOP Circuit Events 2016?

  • During the tournament we will offer snacks and drinks.
  • You can find nearby a wide offer of restaurants and bars.
  • Bringing your own drinks and food is permitted.

PAYMENT AND CURRENCY

 

What forms of payment are accepted in the casino?

  • Cash
  • Valid values and chips from the casino
  • Foreign currency- Danish Krone, Japanese Yen, Canadian Dollar, Norwegian Krone, British Pound, Swedish Krona, Swiss franc, US Dollar.

 

Please note: payments by credit or debit cards for tournament tickets or chips from the casino at the cashiers are for legal reasons not accepted.  For this reason we don’t offer any kind of payments via tele cash.

 

Can I exchange for example US Dollar in Euro or Values?

Yes, you can exchange on the cash point the following foreign currency: Danish Krone, Japanese Yen, Canadian Dollar, Norwegian Krone, British Pound, Swedish Krona, Swiss franc, US Dollar.

 

Can I withdraw money from my bank account in the casino?

  • We have five (5) ATMs in the casino.
  • Accepted credit cards: Visa and MasterCard

THE TOURNAMENT

 

Where can I find the schedule with the tournaments?

All informations about the ten ring events including the schedule can be found here.

 

How can I buy tournament tickets?

You can buy tournament tickets for the main event 8A/8B from August 29, 2016 in our Pokerfloor at Potsdamer Platz. The tickets for the other 9 ring events are available at the tournament day. The regular opening times of the Pokerfloor are Monday till Friday from 5:45 pm and Saturday till Sunday from 3:45 pm. There are special opening times during the event from September 29, 2016 till October 9, 2016. So it is possible to buy tournament tickets from 12:00 noon at the cashier on 1st floor. At October 2 and October 9 is the casher open at 11:00 am.

 

How do I get my win?

  • Cash
  • Scheck
  • Bank transfer

 

What time do you offer cash game?

Cash game will be open from 1 pm to 5 am. The blinds will start from 2/2.

 

Are spectators allowed on the tournament tables?

Unfortunately, spectators direct on the tournament tables are not allowed.

 

Is it allowed to wear a brands or logos of a gaming site?

Internet gambling providers are not allowed in Germany, all brands/ logos have to be taped over or removed.

 

What are the opening times from the casino during the WSOP Circuit Events 2016?

The opening times are from 11 am to 5 am.
Please note that the check in time will take longer than normal because of the security checks.
Prohibited items are for example firearms, cutting and stabbing weapons.

 

Do I need to show my passport or ID to proceed?

  • Yes, according to the law in Germany (casino low in Berlin SpBG, §8 participation in gambling) access in the Spielbank Berlin have only persons over 18 years with a valid official identification card (identity card, passport or driving license).
  • ID checks at the tournament tables.

 

Do I have to pay an entrance fee?

The admission during the WSOP Circuit Events 2016 is free.

 

How do I know where I have to go?

  • We have two-language guidance system in our casino.
  • Hostesses will assist our guests and provide information.

 

Do you have in your casino entrance for disabled Guests?

Yes

 

Is there a wardrobe in your casino?

Yes, we have free wardrobe on the ground floor.

 

Are backpacks/bags allowed in your casino?

No, they must be handed over to the wardrobe.

 

Is there a dress code?

Casual clothing

 

Do you have in your casino lost property office?

Found items will be delivered at the reception desk at the main entrance.

 

Can I smoke in the casino?

Basically not, exceptions here are the designated smoking cabins, the smoking lounges and outdoors.

 

Do you have free WIFI in your casino?

Yes

 

Can I take pictures and make audio and video recording?

It is not allowed to take pictures and make audio and video recording in our casino.

Potsdamer Platz:

Marlene-Dietrich-Platz 1

10785 Berlin

030/ 255 99 0

Fernsehturm:

Panoramastr. 1

10178 Berlin

030/ 206 30 99 0

Pokerfloor

030/ 206 30 99 356

Ellipse Spandau:

Altstädter Ring 1

13597 Berlin

030/ 255 99 340

Pokerfloor

030/ 255 99 347

NAHE KU'DAMM:

Los-Angeles-Platz 1

10789 Berlin

030/ 255 99 320