FAQ

Frequently Asked Questions

ARRIVAL

 

Where will the World Poker Tour (WPT) European Championship take place?

In the Casino Spielbank Berlin, Marlene-Dietrich-Platz 1, 10785 Berlin, Germany

 

Can I use a public transport to reach the casino?

  • Yes, there are lot of bus and subway stations near the casino:
  • Overground subway lines S1, S2, S25: Station Potsdamer Platz (www.bahn.de)
  • Underground subway line U2: Station Potsdamer Platz (www.bvg.de)
  • Bus 200, M48 und M85: Station Varian-Fry-Straße (www.bvg.de)
  • Bus M41: Station Potsdamer Platz / Voßstraße (www.bvg.de)
  • Train RE und RB : Station Potsdamer Platz (www.bahn.de)

 

Do you have parking area near the casino? What are the parking fees?

Underground garage Potsdamer Platz and the parking deck Gleisdreieck from €1 / hour,  for more Information please visit the website www.potsdamerplatz.de/de/anreise-parken/

ACCOMMODATION AND CATERING

 

Which hotels are located near the casino?

Spielbank Berlin does not operate as a hotel, but there are more than 25 hotels within a half-mile of the casino. More Information in Hotel.

 

Do I get special rates for the hotel booking?

There are special rates for players in the hotels "The Mandala" and „Grand Hyatt“ at Potsdamer Platz. More Information in Hotel.

 

What kind of catering do you have?

  • During the tournament we will offer snacks and drinks.
  • You can find nearby a wide offer of restaurants and bars.
  • Bringing your own drinks and food is permitted.

PAYMENT AND CURRENCY

 

What forms of payment are accepted in the casino?

  • Cash
  • Valid values and chips from the casino
  • Foreign currency- Danish Krone, Japanese Yen, Canadian Dollar, Norwegian Krone, British Pound, Swedish Krona, US Dollar.

 

Please note: payments by credit or debit cards for tournament tickets or chips from the casino at the cashiers are for legal reasons not accepted.  For this reason we don’t offer any kind of payments via tele cash.

 

Can I exchange for example US Dollar in Euro or Values?

Yes, you can exchange on the cash point the following foreign currency: Danish Krone, Japanese Yen, Canadian Dollar, Norwegian Krone, British Pound, Swedish Krona, US Dollar.

 

Can I withdraw money from my bank account in the casino?

  • We have 3 ATMs in the casino.
  • Accepted credit cards: Visa and MasterCard

THE TOURNAMENT

 

Where can I find the schedule with the tournaments?

All informations about the World Poker Tour (WPT) European Championship including the schedule can be found here.

 

How can I buy tournament tickets?

You can buy tournament tickets for the WPT Deepstack (WPTDS), WPT European Championship and High Roller from January 4, 2018 in the Spielbank Berlin at Potsdamer Platz. You can buy tickets for Satellites 2 hours before start of the tournament and for all other tournaments the day before.

The regular opening times of the Pokerfloor are Monday till Friday from 5:45 pm and Saturday till Sunday from 3:45 pm. There are special opening times during the event from January 5 till January 15, 2018. At January 10 and January 11, 2018 is the cash point open at 11:00 am.

 

Can I also transfer?

The following tournament tickets can be bought by transfer till December 21, 2018: WPTDS Day 1A and 1B; High Roller 6 Handed and Progressive Bounty; WPT European Championship Day 1A and 1B.

Please direct the transfer request to Mr Bernd Plätrich: plätrich@spielbank-berlin.de.

How do I get my win?

  • Cash
  • Scheck
  • Bank transfer

 

What time do you offer cash game?

Cash game will be open from 3 pm to 5 am. The blinds will start from 2/2.

 

Are spectators allowed on the tournament tables?

Unfortunately, spectators direct on the tournament tables are not allowed.

 

Is it allowed to wear a brands or logos of a gaming site?

Internet gambling providers are not allowed in Germany, all brands/ logos have to be taped over or removed.

 

What are the opening times from the casino during the World Poker Tour (WPT) European Championship?

The opening times are from 11 am to 5 am.
Please note that the check in time will take longer than normal because of the security checks.
Prohibited items are for example firearms, cutting and stabbing weapons.

 

Do I need to show my passport or ID to proceed?

  • Yes, according to the law in Germany (casino low in Berlin SpBG, §8 participation in gambling) access in the Spielbank Berlin have only persons over 18 years with a valid official identification card (identity card, passport or driving license).
  • ID checks at the tournament tables.

 

Do I have to pay an entrance fee?

The admission during the World Poker Tour (WPT) European Championship is free.

 

How do I know where I have to go?

  • We have two-language guidance system in our casino.
  • Hostesses will assist our guests and provide information.

 

Do you have in your casino entrance for disabled Guests?

Yes

 

Is there a wardrobe in your casino?

Yes, we have free wardrobe on the ground floor.

 

Are backpacks/bags allowed in your casino?

No, they must be handed over to the wardrobe.

 

Is there a dress code?

Casual clothing

 

Do you have in your casino lost property office?

Found items will be delivered at the reception desk at the main entrance.

 

Can I smoke in the casino?

Basically not, exceptions here are the designated smoking cabins, the smoking lounges and outdoors.

 

Do you have free WIFI in your casino?

Yes

 

Can I take pictures and make audio and video recording?

It is not allowed to take pictures and make audio and video recording in our casino.

Potsdamer Platz:

Marlene-Dietrich-Platz 1

10785 Berlin

030/ 255 99 0

Fernsehturm:

Panoramastr. 1

10178 Berlin

030/ 206 30 99 0

Ellipse Spandau:

Altstädter Ring 1

13597 Berlin

030/ 255 99 340

NAHE KU'DAMM:

Los-Angeles-Platz 1

10789 Berlin

030/ 255 99 320